Carbon Neutral Shipping in VIC
Zero. That’s precisely the carbon footprint of every shipment Victorian gets from The Experience Hunter.
We do our bit for earth and use Sendle for 100% Carbon Neutral delivery for Victorian and overseas shipping.
Australia Post have the best rates for the rest of Australia, have a read of their environmental responsibilities.
Sendle calculate the carbon footprint of each and every shipment and purchase offsets from invaluable environmental projects around the world.
Shipping Options & Rates
Keep an eye out for special offers such as Discounted or Free Shipping. Heck, if you’d like a special code just for you send us a message, you’re reading this page and we love you for it!
AUSTRALIA
| Postage Costs | Up to 500g | 500g to 1kg | 1kg – 2kg | 2kg – 3kg |
| Local hand-delivered within 5km of South Melbourne | $2.95 | FREE | FREE | FREE |
| VIC | $5.95 | $8.95 | $11.95 | $15.35 |
| Rest of Australia | $8.95 | $12.20 | $15.35 | $15.35 |
NEW ZEALAND, USA, UK & IRELAND
| Destination | Up to 1kg | 1kg – 2kg | 2kg – 3kg |
| New Zealand | $16.53 | $23.32 | Calculated at checkout |
| USA | Calculated at checkout | Calculated at checkout | Calculated at checkout |
| UK & Ireland | Calculated at checkout | Calculated at checkout | Calculated at checkout |
If you would like to order and don’t see your destination listed above, get in touch, we can deliver worldwide.
Delivery Times
For the year thats in it.
Australian Domestic Delivery
Christmas is coming. To ensure your parcel arrives in time best to order by Dec 11th.
- Delivery delays of up to 3 days can be expected on the east coast due to higher than normal parcel volumes and government border controls.
International Delivery
- Due to the cancellation of many international flights and country-specific restrictions, overseas transit times may be delayed.
- Our international parcel ETA’s continue to be impacted:
- Zone 1 – New Zealand (10-20 working days)
- Zone 2 – UK & Ireland (21-28 working days)
- Zone 3 – Rest of the world (25-30 working days)
- For international destinations, there are exchange rate surcharges due to COVID-19: $1.50 for Zone 1 (NZ) deliveries, $3.50 for Zone 2 (US) deliveries and $5.50 for Zone 2 (UK & Ireland) deliveries. These charges are automatically applied at checkout.
- For some international destinations, we are currently unable to send parcels weighing more than 2kg.
Order Tracking
Track your order with Australia Post
In the event that your item is lost please follow the Australia Post or Sendle complaints process.
Returns & Refunds
We hope your parcel and product arrives intact and as you expected. If you are unhappy for any reason get in touch at hello@theexperiencehunter.com
Returns Policy
- If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer returns or exchanges within 30 days of receiving your order. You can return your product for store credit, a different product, or a refund to the original payment method.
Please note the following exceptions to our return and exchange policy:- Discounted items are final and cannot be returned or exchanged
- Returned items must have tags still on and be returned in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Contact us at hello@theexperiencehunter.com
- We will give you the return address
- Return via your local Post Office & show proof of send.
- Return fees are at your own expense.
- Refunds will be issued upon receipt of goods